Executive Coaching
The best athletes in the world use coaches, qualified professionals who evaluate, dissect, and rebuild their game to better withstand the next level of competition.
None of us can be sure we are heading in the best direction, or leading our business in the best manner.
Even a small improvement in your executive skill set can have a significant impact on the bottom line, on how happy your key people are in working for you, on employee engagement and productivity, and on how consistently overwhelmed your clients can be with your service.
An objective, professional, empathetic ear is often very useful.
Here are some of our thoughts in coaching our clients:
A 24/7 sounding board
Tools to help you in your job
Tools to help you run your business
Tools to help you better manage your people
Tools to help you better deal with prospects and clients
Rapid change management (RCM)
Governance, risk and advisory boards
1. A 24/7 sounding board
Our clients call when they’re making critical decisions, about to have a difficult conversation with a critical manager, client or employee, preparing for a very large sales presentation or negotiation. They call even when they've become stressed beyond stress.
We talk and figure out a way forward. Things get better.
2. Tools to help you in your job
Many of our clients are quite proficient at certain skills in running a business, but not all. OutsiderMD has a range of tools in its coaching toolkit, which we adapt to your specific needs:
- De-stress your work/life balance
- Escape the executive bubble
- Find more time to work on the business, and less time in it
- Become more of an industry thought leader
3. Tools to help you run your business
Small businesses are hard to run and take up most of an owner’s or an executive’s time – it doesn’t need to be that way:
- Manage the business more easily through an executive dashboard
- Redesign your business to be able to scale more easily
- Raise the quality bar in everything your business does
- Get your marketing collateral to work for you
4. Tools to help you better manage your people
People issues are inevitable in a small business. How you are structured to handle them has a significant impact on the happiness and productivity of your staff:
- Get to the real truth about what’s going on, without micro-managing
- Raise accountability and productivity in your work culture
- Hold “difficult” employee conversations and reviews, and move someone without drama
- Incent your top performers for better retention
- Run shorter, more productive meetings
- Delegate more clearly and effectively
- Teach your staff how best to manage you and communicate with you
5. Tools to help you better deal with prospects and clients
Your relationship with your prospects and clients probably contributes a lot to your stress levels:
- Redesign your customer’s experience of your business
- Improve your negotiation and presentation skills
- Rescue an unhappy client
- Rescue a sale when you’re behind the competition
- Rescue a critical project when it’s falling apart
6. Rapid Change Management
There’s never a great time to change, right? You want to change the way your business manages clients, you want to change the speed and success in implementing a new strategy, you want to install a leadership team to take some of your load, you want to make the business able to grow and scale more easily…
You can’t exactly put the business on hold and implement a significant change to the business. And yet, there’s no time like the present. OutsiderMD is a specialist in Rapid Change Management, or RCM. Yes, another acronym, but we would argue this one is really worth it.
Two reasons many businesses find it difficult to change is that 1) there’s no one with the specific skills and sustained energy to champion the change, and 2) there’s insufficient buy-in from management and staff.
As an executive, you are well positioned to champion and lead change initiatives, to make a huge difference in the speed at which your business can create “irresistible change”. You are also well positioned to get your people to come along with you on the ride.
In our experience, the best way to change is to change quickly. OutsiderMD keeps it simple: we work with you to identify the need, agree on the specific change needed, and make it happen. Then watch and see how it goes. Then adjust. Rinse and repeat.
7. Governance, risk and advisory boards
Your business must comply with all sorts of things: regulatory and tax codes, directorship requirements, equal opportunity, trade practices, health and safety.
Your business must also ensure that risk assessment – legal, insurance, financial, reputational, key employee – is built into the foundations of your business.
You may be ready to consider an advisory board, to help you move the business forward in the right directions.
As an executive, you should be considering all of the above, even with the limited time you have – we will help you do that.
Now, this is where you're supposed to get a call to action. We promise not to do this to you, if you’ll take a minute to text or call us on +61427788777 or email (mickey.clark@outsidermd.com) to have a quick chat.
Oh. Wait…
“Mickey Clark has been mentoring key members of our management team on a weekly basis and provided very practical, hands on advice during this time, mentoring that has been absolutely invaluable, and has made significant impacts on our business.
He has a real gift for being able to quickly understand different business situations we present to him, and provide excellent strategic advice.
He just ‘gets it’.
One of the key differences between our experience with Mickey and other business mentors has been the regular interaction with him. Regular meetings have meant that he is able to be deeply connected with many aspects of the business, including financials, marketing, HRM, sales, project management, improving internal systems and processes, and long term strategic vision.
On a personal level, Mickey has provided fantastic support, guidance and a perspective that can only come from the CEO of a small company. He has become a great friend and one whose opinion I highly value and respect. He has a wonderful personality, and I look forward to and enjoy our time together – both at work and on a personal level.”